Investor Grievance Dashboard
Strategic accountability framework and mandatory compliance log transparency regarding consumer complaints, tracking matrix timelines, and structural escalation protocols.
Grievance Redressal Matrix
In adherence to SEBI regulations, all transactional or operational disputes should be directed systematically through our verified communication lines to maintain immediate structural resolution tracks.
Primary Care Line
Contact Desk: Customer Support
Electronic Line: support@carajshah.in
Turnaround Window: 48 Business Hours
Grievance Redressal Officer
Officer Name: CA Raj Rupesh Shah
Electronic Line: compliance@carajshah.in
Turnaround Window: 7 Business Days
Data for the Month Ending — June 2026
| Sr. No | Received From | Pending at the Start of Month | Received during the Month | Resolved during the Month | Pending at the End of Month | Reasons for Delay |
|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | Not Applicable |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | Not Applicable |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | Not Applicable |
| Grand Total | 0 | 0 | 0 | 0 | Not Applicable |
Trend Matrix of Annual Complaints Disclosure
| Sr. No | Financial Year Block | Carried Forward from Previous Year | Received during the Year | Resolved during the Year | Pending at the End of Year |
|---|---|---|---|---|---|
| 1 | FY 2023 - 24 | 0 | 0 | 0 | 0 |
| 2 | FY 2024 - 25 | 0 | 0 | 0 | 0 |
| 3 | FY 2025 - 26 | 0 | 0 | 0 | 0 |
| Total Historical Accumulation | 0 | 0 | 0 | 0 |
Regulatory Escalation Infrastructure
If an ongoing complaint parameters analysis remains unaligned or unresolved within a timeline threshold of 30 days after logging with our Grievance Officer, investors possess complete statutory authorization to initiate secondary tracking via central regulatory frameworks.
Filing Grievances via SEBI SCORES / SMART ODR
To record formal structural escalation entries directly with the regulator, input tracking descriptions, coordinates data, and compliance criteria via the centralized frameworks portal pathways.
Investments in securities market are subject to market risks. Read all the related documents carefully before investing.
Principal Officer & Research Analyst: CA Raj Rupesh Shah | SEBI Registration No. INH000025762.
